Managing an ERP requires constant dedication to keep operations under control and ensure that the system evolves at the same pace as the business. At Acevedo, we offer comprehensive support for Oracle ERP environments, covering both technical and functional maintenance. We become an extension of your IT team to ensure efficiency, continuity, and alignment with Oracle best practices.
We take care of critical ERP tasks so that your company can maintain stable, uninterrupted operations.
By delegating to an expert team, you avoid overloading your internal resources, optimise your investment and gain greater visibility into system performance.
We implement control policies and best practices that guarantee the integrity of information and the reliability of processes within the ERP.
We continuously adapt and improve the ERP so that it keeps pace with the development of your business and is always up to date.
We carry out an initial diagnosis to detect problems, define priorities and design a tailored support plan.
We monitor the system in real time and take preventive action to avoid incidents that could affect operations.
We apply patches and improvements in a controlled manner, ensuring that the system is always secure, up to date, and operational.
We improve ERP efficiency and resolve day-to-day issues, supporting your team in managing and developing the system.
We have specific experience in Oracle ERP, which allows us to get the most out of the platform and adapt it to each case.
Our support ranges from system administration to functional incident resolution, ensuring a comprehensive service.
Support as an extension of your IT team
We work closely with your teams, integrating ourselves into their day-to-day activities and acting as a trusted strategic reinforcement.
Methodology aligned with Oracle best practices
We apply official standards and recommendations that ensure quality, stable support geared towards continuous improvement.
For small and medium-sized businesses
For medium and large enterprises
For medium and large enterprises
Do you have any doubt?
It includes system administration, incident resolution, monitoring, updates, functional support, and process optimisation. It is a comprehensive service that ensures the continuity and improvement of the ERP.
Maintenance combines technical tasks (patches, backups, monitoring) with functional actions (process adjustments, module configuration, and user training). This ensures that the ERP remains stable and aligned with business needs.
The cost varies depending on the size of the company, the complexity of the ERP and the level of support required. At Acevedo, we tailor our proposals so that each client receives a service that is tailored to their needs and budget.
An external administrator brings experience, responsiveness and specialised knowledge without the need to expand the internal workforce. This reduces costs and ensures consistent quality support.
Technical support focuses on infrastructure, updates, and system performance. Functional support focuses on process configuration, troubleshooting usage issues, and user training. At Acevedo, we offer both to ensure comprehensive coverage.
Quito, Ecuador
