Oracle Solutions Management and Support

Oracle database administration requires constant expertise and dedication to ensure security, availability, and performance. At Acevedo, we manage on-premise platforms and Oracle Cloud Infrastructure (OCI), freeing your team from operational burdens and ensuring that your systems run stably and efficiently.
 
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Benefits of Oracle Support for your business

We protect your Oracle environments with advanced security measures and ensure that your systems are always available for critical business operations.

Aplicamos configuraciones y prácticas de optimización que aseguran tiempos de respuesta rápidos y un funcionamiento estable incluso en escenarios de alta demanda.

Constant monitoring and proactive interventions enable us to prevent incidents before they impact operations, reducing downtime.

By outsourcing Oracle administration and support, your internal team can focus on strategic activities while we take care of the technical management.

Our methodology for Oracle support

01. We analyse and measure Oracle infrastructure

We assess the current state of your system to size it correctly and identify potential areas for improvement.

02. We monitor and perform proactive maintenance

We monitor performance in real time and take preventive action to avoid incidents that could affect the business.

03. We apply updates, patches, and backups

We ensure that your platform is always up to date, protected against vulnerabilities, and backed up with reliable backups.

04. We implement recovery and contingency plans

We design and implement disaster recovery plans to ensure business continuity even in critical situations.

Why should you choose Acevedo for Oracle technical support

Experience in on-premise environments and Oracle Cloud Infrastructure (OCI)

Nuestro equipo domina tanto infraestructuras locales como entornos cloud, ofreciendo soluciones adaptadas a las particularidades de cada empresa.

Complete management from installation to recovery

We take care of the entire platform lifecycle: installation, configuration, maintenance, and incident recovery plans.

Application of good practices and Oracle support policies

We work in accordance with international standards and official Oracle recommendations to ensure stability, compliance, and performance.

Specialised and close team in Spain

We have a team of experts who offer direct, personalised support, without dificulties or intermediaries.

Discover our ERP solutions

Oracle NetSuite

For small and midium-sized businesses

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Oracle E-Business Suite

For medium and large enterprises

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Oracle Cloud ERP

For medium and large enterprises

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Get your
ORACLE TECHNICAL SUPPORT

Companies we work with

Do you have any question?

Frequently Asked Questions

It includes comprehensive database administration, monitoring, incident resolution, patching, backups, and specialised support for daily operations. Our goal is to ensure that your infrastructure always operates at peak performance.

On-premise support focuses on the physical infrastructure installed at the company’s premises, while cloud support is geared towards platforms hosted on Oracle Cloud. Both share best practices, although the cloud offers greater scalability and automatic updates.

At Acevedo, we understand that a critical incident in Oracle databases can immediately affect business continuity. That is why we establish response times adjusted to the level of importance: when faced with problems that compromise system availability, our team acts immediately, initiating service within minutes. For incidents with less impact, we define response times agreed upon in the support contract, always guaranteeing proactive and agile service.

Additional services

Get full support for your ERP solutions.

We redesign your business processes to make your company more agile, profitable, and competitive.

Design to take your business to the next level.

We create bespoke business applications with Oracle APEX and low-code.

Save time and costs while ensuring the best licensing option for your business.

We connect you with top talent in Oracle solutions - saving you time and reducing recruitment costs.

Accomplish with regulations using your Oracle ERP system.

Integrate cloud and on-premise systems to eliminate silos and ensure agile and secure data flow.

Implement Oracle ERP systems and integrate your services into a single platform.

Ensure you migrate your workloads to the cloud while ensuring operational continuity.

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